Staingard

PROTECT YOUR NEW PURCHASE FROM ACCIDENTS WITH STAINGARD

Staingard is here to save your furniture from the worst of stains. Let's face it, everyday accidental spills are bound to happen, but don't worry about it spoiling the appearance of your furniture. Staingard has your back.

Staingard Plus is a specialist upholstery insurance scheme protecting you from the costs of repairing your furniture. It starts the moment your furniture is delivered and covers you for five years.

Staingard offers not one but three increasingly comprehensive levels of protection. These Levels include Stains, Accidental Damage and even Structural Damage.

Level 1: Stains

Level 2 - Stains and Accidental Damage

Level 3 - Stains, Accidental Damage and Structural Damage

Possible stains like:

Ink
Food and Drink
Makeup
Human and animal bodily fluids
Caustics
Corrosives
Bleach
Shoe Polish
Paint
Glue
Dyes & dye from newspapers or clothing (including denim)

This covers:

Level 1 Stain Protection
Rips
Scruffs
Burns
Scratches
Punctures
Dents & Chips
Water, liquid or heat marks
Pet Damage
(This is limited to 3 claims per period of insurance)

Includes:

Both Level 1 & 2 protection
Frame warpage & Breakage
Broken zips, castors and buttons
Peeling of veneered or laminated finishes
Bending and breaking of metal components
Failure of recliner mechanisms including electrical motors and associated electric components

If you do have an accident with your new furniture and it falls within your chosen level of protection, Staingard will resolve the matter at no extra cost. Call the Claim Line 24 hours a day, seven days a week.

Frequently Asked Questions:

Am I already covered under my house insurance?
You may be covered if your policy includes accidental cover. However, you will have to pay the excess, and your premium may increase.

What happens if a stain can not be removed?
In those instances, if a stain can not be removed, part or all of the furniture can be replaced.

Can I call if my sofa is dirty and needs cleaning?
Staingard does not cover you for general maintenance. It only protects you in the event of accidental damage or staining.

Are there any additional costs involved?
No, there are no extra costs. Staingard covers everything, including call-out fees for our specialist team or replacement parts.